Privacy Policy
Last Updated: May 2026
Site IQ LLC ("SiteIQ," "Company," "we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you access our website, mobile applications, software platforms, and services (collectively, the "Services").
This Privacy Policy applies to all Users of the Services. If you are a Resident of the European Union, California, or another jurisdiction with specific data protection laws, please note that special rights and protections may apply to you, as detailed in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account Registration: Name, email address, phone number, company name, job title, and address
- Account Profile: Professional information, preferences, and settings
- Customer Support: Communications you send us regarding inquiries, support requests, or feedback
- Transaction Information: Billing address, payment method information (processed securely via third-party payment processors), and transaction history
- Content You Submit: Data, documents, images, videos, and other materials you upload to the Services
1.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
- Usage Data: Pages or features accessed, time spent, actions taken, search queries, and interaction patterns
- Location Data: Approximate location based on IP address
- Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixels, and similar technologies
- Building and Sensor Data: When you use our platform with IoT sensors, building management system (BMS) systems, or robotics equipment, we collect data about building conditions, occupancy, equipment performance, and environmental parameters
1.3 Information From Third Parties
- Information shared by your organization or IT administrator when they provision your account
- Data from third-party integrations (e.g., building management systems, IoT platforms, robotics manufacturers)
- Publicly available information from business databases or social media
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Providing and operating the Services | Contract performance; legitimate interests |
| Personalizing your experience | Legitimate interests; consent |
| Processing payments | Contract performance; legal obligation |
| Communicating updates and security notices | Contract performance; legal obligation |
| Sending marketing content | Consent; legitimate interests |
| Conducting analytics and research | Legitimate interests; consent |
| Improving and optimizing Services | Legitimate interests |
| Detecting and preventing fraud | Legal obligation; legitimate interests |
| Complying with legal obligations | Legal obligation |
| Training AI models | Legitimate interests; consent where required |
3. Data Sharing and Disclosure
We do not sell personal data. We may share information with:
- Service Providers (cloud hosting, payment processors, analytics)
- Business Partners (aggregated, anonymized data with hardware manufacturers for optimization)
- Legal Compliance (if required by law or court order)
- Business Transfers (if SiteIQ is acquired or merges)
- With Your Consent
4. Data Retention
- Account Information: While active + 12 months after termination
- Transaction Records: 7 years
- Usage Analytics: Aggregated data may be retained indefinitely
- Support Communications: 2 years
- Building and Sensor Data: 3-5 years per subscription plan
5. Your Privacy Rights
Depending on location: access, correction, deletion, restriction, portability, and objection rights. California residents: CCPA/CPRA rights. Contact: info@siteiqtechnologies.com
6. Data Security
Encryption in transit and at rest, role-based access controls, regular security testing, incident response procedures.
7. Cookies and Tracking Technologies
We use cookies to operate, improve, and measure Services. Manage preferences via browser or consent tools.
8. Third-Party Links
The Services may link to third-party services not controlled by SiteIQ.
9. Children's Privacy
Services not intended for individuals under 18.
10. International Data Transfers
We use Standard Contractual Clauses for EU data transfers.
11. Data Processing Agreements
Available for qualifying Customers.
Accessibility
Site IQ LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you experience any difficulty accessing any part of this website, please contact us at info@siteiqtechnologies.com.
12. Contact
Privacy Contact: info@siteiqtechnologies.com
Site IQ LLC, 732 S 6th St, Suite N, Las Vegas, NV 89101
Phone: +1 702-472-9432
13. Changes to This Privacy Policy
We may update periodically. Material changes communicated via updated effective dates.
14. California Privacy Supplement (CPRA)
California residents have additional rights under CPRA.